Pinguis Web Design, free Education website, CompTIA 701+, MS-Server MTA quiz

A user cannot undock a laptop from the docking station. Which of the following is the MOST likely cause?
1. The laptop is not turned off
2. The power cable is not unplugged
3. The lock button is set to lock
4. The laptop is not in hibernate mode
Which of the following wireless technologies is primarily setup for video/audio and the frequency is 5 MHz?
1. Cellular
2. 802.11a
3. 802.11b
4. Satellite
A user states that the display is not very bright on their laptop. Which of the following is the MOST likely
location to adjust the brightness?
1. In the Device Manager of the operating system
2. In the BIOS
3. Fn Key
4. In the video display drivers
Which of the following is responsible for charging the toner and putting it on a sheet of paper?
1. Imaging unit
2. Toner cartridge
3. Fuser
4. Pickup roller
Which of the following would a technician MOST likely consider to avoid electrical shock with a CRT?
1. Properly shorting the capacitors.
2. Destroying the tube with a rubber hammer.
3. Removing the plastic housing.
4. Disposing of the CRT to a recycling center.
When a user closes their laptop they would like to minimize the use of battery power and be able to quickly
resume work. Which of the following should the user perform?
1. Shutdown
2. Hibernate
3. Log off
4. Standby
A new security flaw and fix has been published about the iOS. Which of the following can be mitigated to prevent exploitation?
1. Enable passcode locks
2. Patching policy
3. User training
4. Enable remote wipes
Which of the following cable types is commonly used for analog/digital television transmission?
1. UTP
2. CAT3
3. RG-6
4. SC Fiber
The term "Thinnet" refers to which of the following cable types?
1. UTP
2. RG-58
3. RG-6
4. RG-59
Which of the following is best practice when installing memory into a computer?
1. Install memory modules in pairs.
2. Insure the proper drivers are installed for best performance.
3. Apply thermal grease to insure proper seating.
4. Wear an anti-static wrist strap.
A customer with a laptop frequently goes into the office to work. However, the laptop only has two USB
ports, and they are unable to connect their keyboard, mouse, monitor and scanner at the same time. Which
of the following devices would BEST address this issue?
1. Docking station
2. KVM switch
3. Bluetooth adapter
4. IEEE 1394 cable
help clean it up. Which of the following tools would be MOST appropriate?
1. Damp cloth
2. Lint free cloth
3. Computer vacuum
4. Compressed air
Which of the following provides high speed or broadband networking at speeds over 384kbps using phone lines?
1. Bluetooth
2. DSL
3. VPN
4. Dial-up modem
Which of the following would BEST optimize a computer that is heavily used?
1. Scandisk
2. Defrag
3. Indexing
4. Chkdsk
Which of the following is the MAXIMUM partition size of the FAT32 file system?
1. 16 GB
2. 32 GB
3. 1024 GB
4. 20488MB
Which of the following chipsets is responsible for controlling the data flow between the RAM and the processor?
1. Northbridge
2. DMA controller
3. CMOS
4. Southbridge
A user reports that they are suddenly unable to print to a network printer. It was working fine yesterday. The
technician can ping the user's workstation and the printer. The technician can also print a test page from
another workstation. Which of the following is the MOST likely cause of the problem?
1. The printer is no longer the user's default printer.
2. The user's workstation has a faulty NIC.
3. The printer has corrupt drivers.
4. The printer has a faulty NIC.
Which of the following should the technician verify FIRST if the customer reports that a laptop battery is not charging?
1. Remove all unneeded peripherals
2. Check the power light on the AC adapter
3. Swap the laptop battery for a new or refurbished battery
4. Check the backlight for functionality
A technician has replaced a memory stick in a computer. After the operating system starts to boot, the computer displays a BSOD. Which of the following is the MOST likely cause?
1. The chipset firmware needs to be updated
2. The motherboard has failed
3. The hard drive has failed
4. The memory is not seated properly
Which of the following commands is BEST to use when testing remote connectivity to a host?
1. win/s
2. ping
3. telnet
4. ipconfig
A duplexer unit has been added to an existing laser printer. The printer prints normally but it will not print on
both sides of the paper. Which of the following is the FIRST action a technician should take when addressing this issue?
1. Update the printer firmware to the latest version for duplexing.
2. Delete the printer queue and recreate it.
3. Check the manufacturer's documentation and website for any known problems with the duplexer unit.
4. Check the configuration settings of the printer for duplex enabled.
Which of the following malicious software types will create multiple pop-ups on a computer?
1. Adware
2. Grayware
3. Worms
4. Spyware
Before implementing a potential solution to a problem, which of the following should be done?
1. Perform a system backup
2. Determine what has changed
3. Test the solution
4. Document the solution
Which of the following broadband technologies allows for communication across the FARTHEST distance?
1. Fiber
2. DSL
3. Satellite
4. Cable
When installing a wireless keyboard and mouse, which of the following should be installed in the laptop?
1. Digitizer
2. Infrared
3. Ethernet
4. Bluetooth
Which of the following cables has the LONGEST viable length?
1. Fiber
2. CAT6
3. CAT5e
4. CAT5
Which of the following is the NEXT step in the troubleshooting theory after identifying the problem?
1. Establish a theory of probable cause
2. Test the theory
3. Implement preventative measures
4. Establish a plan of action
Which of the following ports is MOST likely used for high-end graphics cards?
1. PCI
2. PCIe
3. ISA
4. AGP
Which of the following is indicated by repetitive flashing lights on a keyboard at POST?
1. A password is needed
2. An external peripheral error
3. A software error
4. A hardware error
Which of the following adapter cards is used for connecting external hard drives?
1. RAID
2. PCMCIA
3. eSATA
4. PATA
Which of the following commands is used to obtain an IP address from the DHCP server?
1. ipconfig /renew
2. ping -t
3. nslookup
4. msconfig
Which of the following protocols uses port 3389, by default?
1. RDP
2. HTTP
3. SMTP
4. FTP
Which of the following cable ratings should be used in air handling spaces?
1. Shielded
2. PVC coated
3. Plenum
4. Unshielded
Which of the following is the correct connector for an internal floppy drive?
1. 50-pin SCSI
2. 40-pin ribbon
3. 34-pin ribbon
4. 4-pin SATA
Which of the following is the MOST common port to configure for an external modem?
1. COM1
2. LPT3
3. PS/2
4. LPT1
Which of the following are the voltages supplied to a drive on a standard Molex connector?
1. 3.5v and 16v
2. 3.5v and 9v
3. 3.3v and 24v
4. 5v and 12v
Which of the following is an advantage of a 64-bit processor versus a 32-bit processor?
1. The ability to access memory beyond 2GB
2. Lower power requirements for hard drive interfaces
3. The ability to access virtual memory
4. A wider data path to handle program execution
Which of the following are speeds supported by PC3200 memory?
1. 400MHz, 333MHz, and 266MHz
2. 533MHz, 400MHz, and 333MHz
3. 800MHz, 400MHz, and 200MHz
4. 600MHz, 250MHz, and 100MHz
After a technician physically installs a bar code reader, which of the following is the NEXT step?
1. Program the reader to recognize the required code systems.
2. Reinstall the operating system to add support for bar code readers.
3. Adjust the light wavelength.
4. Test the reader by typing commands from the keyboard.
Which of the following printer types uses a charged corona wire in the printing process?
1. Laser
2. Impact
3. Inkjet
4. Thermal
A user reports that their workstation is having trouble connecting to the Internet. Which of the following
should the technician do FIRST to begin troubleshooting the issue?
1. Establish a plan of action to resolve the problem.
2. Establish a theory of probable cause.
3. Reset the user's computer and then test the connection.
4. Identify any changes the user may have made.
After verifying full system functionality, which of the following should a technician do NEXT when troubleshooting a problem?
1. Establish a theory of probable cause.
2. Identify user changes to the computer.
3. Move on to the next issue that requires troubleshooting.
4. Document findings, actions, and outcomes.
A technician determines through testing that their probable cause theory is correct. Which of the following is the NEXT step in the troubleshooting process?
1. Question the user and identify any user changes to the computer.
2. Verify full system functionality.
3. Leave a list of instructions for the user to implement.
4. Establish a plan of action to resolve the problem.
A technician is installing an old Windows 2000 application on a Windows 7 workstation. Which of the following will allow the application to be installed correctly?
1. Run Windows Upgrade Advisor
2. Disable UAC
3. Upgrade the application software
4. Install in compatibility mode
Which of the following will dissipate heat MOST efficiently?
1. CPU fan
2. Liquid cooling systems
3. Heat sink
4. Power supply
Which of the following RAM types is used to resolve certain memory errors?
1. Non-ECC
2. Non-parity
3. ECC
4. Parity
Which of the following areas allows a user to switch the left and right button commands?
1. Button tab in the mouse properties
2. Device Manager properties
3. Use MouseKeys in accessibility
4. Hardware profiles in the system properties
Which of the following is the MOST important consideration when installing Windows 7 64-bit?
1. Processor speed
2. Processor TYPE
3. Memory type
4. Memory speed
Which of the following utilities can be used to view the start-up programs?
1. REGEDIT
2. IPCONFIG
3. PING
4. DXDIAG
Which of the following is the default port for RDP?
1. 21
2. 80
3. 3389
4. 8080
Which of the following connector types are typically used on LCD displays? (Select TWO)
1. XGA
2. Bluetooth
3. CGA
4. DVI
5. VGA
Which of the following video adapters supports a potential MAXIMUM throughput of 4Gbps?
1. PCI
2. ISA
3. PCIe
4. AGP
Which of the following is an advantage that a USB mouse has over a PS/2 mouse?
1. A USB mouse uses less power
2. A USB mouse is more portable
3. A USB mouse is hot swappable
4. A USB mouse is more secure
A technician has been taken to a user's desk to resolve a problem. The user's desk is covered with papers
and it is obvious to the technician that these papers are of a confidential nature. Which of the following is the BEST course of action?
1. Put the confidential papers in a neat pile at the side of the desk.
2. Ask the user to clear the desk of the confidential papers.
3. Work around the papers to resolve the problem.
4. Refuse to work until the user has cleared the desk.
Which of the following computing techniques will limit the vulnerability of a system to infection by a virus?
(Select TWO).
1. Install a NAT firewall on the network
2. Run an online malware scan monthly
3. Only open email from recognized senders
4. Update antivirus signatures on a daily basis
5. Automatically update the operating system
Which of the following broadband technologies would typically have a different uplink and downlink speed?
1. T-1
2. Fiber
3. SDSL
4. ADSL
During start up, the technician notices a repeating error just before the login screen. Which of the following
built-in utilities would the technician use to quickly identify the problem?
1. DXDIAG
2. System Information
3. MSCONFIG
4. System Restore
Which of the following configuration changes can a user perform that will save the MOST energy?
1. Let the system blank the screen after five minutes of inactivity
2. Disable screen saver
3. Disable the hibernate mode
4. Enable a photo album screen saver
Which of the following wireless technologies has the FASTEST transfer rate?
1. IEEE 802.11a
2. IEEE 802.11b
3. IEEE 802.11g
4. IEEE 802.11n
Which of the following is the MINIMUM amount of hard disk space required to install Windows 7?
1. 4GB
2. 8GB
3. 12GB
4. 16GB
Which of the following is the recommended method for cleaning the screen of a computer monitor or laptop
screen?
1. Water with a paper towel
2. Water with mild detergent and a paper towel
3. Dry lint-free cloth
4. Rubbing alcohol with a tissue
Within MSCONFIG, in which of the following is the System Restore button located?
1. General
2. BOOT.INI
3. SYSTEM.INI
4. Startup
Which of the following is the MAXIMUM partition size of a hard drive using the FAT32 file system in Windows XP?
1. 4GB
2. 32GB
3. 64GB
4. 128GB
The PING command can be used to determine which of the following? (Select TWO)
1. If there is connection to a specified IP address
2. The gateway address of a currently logged on user
3. The response time of the connection to a specific IP address
4. The amount of hops it takes to reach destination computer
5. The active connections to a computer
Which of the following log files would reference third party software specific error messages?
1. Application Logs
2. Security Logs
3. Archive Logs
4. System Logs
Which of the following utilities is used for troubleshooting video issues?
1. REGEDIT
2. DXDIAG
3. DCDIAG
4. MSCONFIG
Which of the following services assigns IP addresses automatically when requested by the client?
1. Dynamic Host Configuration Protocol
2. Automatic Private IP Addressing
3. Domain Name Services
4. Windows Internet Name Service
Which of the following ports does the Simple Mail Transfer Protocol use?
1. 21
2. 25
3. 80
4. 443
A customer states their computer was fine until yesterday when they heard a pop noise and the computer
stopped working. Which of the following components should the technician test FIRST?
1. Main system board
2. Processor
3. Hard disk drive
4. Power supply
Which of the following BEST represents a clean installation of Windows XP? (Select TWO)
1. . An installation that prevents any previous data from being corrupted.
2. An installation in which a new virus scan is performed to ensure that there are no existing infections
3. An installation where all existing operating system information remains intact
4. An installation with no existing operating system
5. An installation where the previous operating system is not preserved.
Which of the following command prompt utilities displays the current version of Windows XP and any Service Packs that are installed?
1. CHECKVER.EXE
2. VERSION.EXE
3. SIGVERIF.EXE
4. WINVER.EXE
A user running Windows XP reports that their computer has not been printing any subsequent documents
since a printer jam occurred earlier that day. The printer is now working normally for other users. Before
rebooting the computer, which of the following is the FIRST step the technician should take?
1. Remove and re-add the printer.
2. Restart the print spooler service.
3. Reset the maintenance page count on the printer.
4. Attempt to print a test page.
A user reports that their computer is very loud and occasionally turns itself off. The computer is located
under a desk on carpet. Which of the following steps should the technician perform to BEST remedy the situation? (Select TWO)
1. Replace the power cord.
2. Install a new hard drive.
3. Remove the computer from the floor.
4. Clean the inside of the computer.
5. Wipe the computer with a cloth.
While checking the print queue, a technician determines that a print job at the top of the queue requires a
paper size not loaded in the printer. Which of the following is the BEST option to get the other print jobs to
print until the issue can be resolved?
1. Force the job to print on the paper that is loaded in the printer.
2. Lower the priority of the jammed print job.
3. Delete all print jobs and have all the users resubmit the print jobs.
4. Increase the priority of all other jobs in the print queue.
An end user reports that their laptop cannot access the wireless network. The user had access to the
network yesterday, before taking the laptop out of the office. Which of the following is the MOST likely reason for the connection problem?
1. The wireless network is down.
2. The user turned the wireless switch off
3. The battery needs to be charged.
4. The wireless antenna has become disconnected.
An end user reports that their computer is making noise constantly. The technician notes that the hard drive
activity light is on frequently. The technician finds plenty of free space on the drive. Which of the following
BEST explains why the drive light is continuously active?
1. The system has a fragmented hard drive.
2. The drive interface needs to be changed.
3. The user has too many documents on the hard drive.
4. The system page file has an issue.
A user needs to transfer numerous personal financial documents from an existing hard drive to a new hard
drive. Which of the following should the technician perform?
1. Copy all data over without viewing them
2. Review all data and write down important account numbers in case information is lost
3. Remove all financial documents since they are confidential
4. Print out all personal financial documents in case information is deleted
A technician notices that there are two appointments scheduled for the same time. Which of the following
should the technician do to resolve the issue?
1. Call one of the clients and apologize, then reschedule
2. Do not go to the second scheduled appointment
3. Email each client for rescheduling
4. Go to the first scheduled appointment then after completion go to the next
A user downloads and installs software which sends a list of their recently visited websites to a server on
the Internet without their knowledge. Which of the following BEST describes this situation?
1. Spam
2. Spyware
3. Trojan
4. Virus
A technician installs Microsoft Windows to a computer with three internal SATA hard drives and an external
USB hard drive. Hard drive 1 contains the operating system. Hard drive 2 contains the user profiles. Hard
drive 3 and the external USB hard drive are empty. In which of the following locations should the page file
be located to maximize performance?
1. Internal SATA Hard Drive 1
2. External USB Hard Drive
3. Internal SATA Hard Drive 3
4. Internal SATA Hard Drive 2
Which of the following are locations where a computer virus could exist and then further infect a computer?
(Select TWO).
1. Optical scanner
2. Boot sector of the hard drive
3. Optical media
4. Ethernet switch
5. USB mouse
The FASTEST cache in a computer is:
1. L1
2. L2
3. L3
4. L4
A customer's computer crashes consistently when a specific application is launched. The technician has
looked at the computer and confirmed the cause of the crash. Which of the following is the NEXT
troubleshooting step the technician should take?
1. Verify full system functionality.
2. Document the findings, actions, and outcomes.
3. Establish a plan of action to resolve the problem.
4. Question the user and identify changes the user has made to the system.
An external hard drive would normally use which of the following external ports? (Select TWO).
1. An eSata port
2. A USB port
3. A serial port
4. An HDMI port
5. A parallel port
Which of the following is a unique characteristic of a dual-core processor vs. a single-core processor?
1. A dual-core processor uses higher voltage than a single-core processor.
2. A dual-core processor has several unique cores, with the same cache, on two different chips.
3. A dual-core processor has two cores, with separate caches, on the same physical chip.
4. A dual-core processor requires more RAM to function than a single-core processor.
A RAID controller is required to perform which of the following?
1. Speed up the performance of a computer.
2. Add a second hard drive to the computer.
3. Restore data from a backed up hard drive.
4. Create a striped set with two or more drives.
Which of the following would be used to increase the efficiency in which programs execute?
1. Disk Cleanup
2. Task Manager
3. Task Scheduler
4. Defrag
Which of the following broadband types can provide the MOST available bandwidth?
1. DSL
2. Fiber
3. Satellite
4. Cable
Which of the following network types is the LEAST susceptible to EMI and RFI issues?
1. DSL
2. Fiber
3. Cable
4. Satellite
Which of the following is a limitation of satellite broadband?
1. The speed is capped by ISO regulations
2. It requires line of sight
3. It cannot be used in remote locations
4. It is a receive only transmission
Which of the following is a limitation of satellite broadband?
1. The speed is capped by ISO regulations
2. It requires line of sight
3. It cannot be used in remote locations
4. It is a receive only transmission
A user reports a loud noise from their desktop PC. Which of the following would be suspected as a source? (Select TWO).
1. USB thumb drive
2. Cooling fan
3. CMOS battery
4. Power supply
5. Motherboard
Which of the following wireless technology standards has the SHORTEST indoor range?
1. 802.11a
2. 802.11b
3. 802.11g
4. 802.11n
5. 802.11k
Which of the following is a reason for maintaining a system with a floppy drive?
1. To enable BitLocker
2. To recover archived data
3. To store large amounts of data
4. To increase data read speed
Keyboard errors are MOST often caused by which of the following problems? (Select TWO).
1. Jammed keys
2. ESD
3. Driver issues
4. Incorrect BIOS settings
5. Defective cables
Hyperthreading technology:
1. only works on computer systems with multiple core CPUs.
2. enables a processor to work with two independent computer instructions at once.
3. enables two independent processors to work on the same task, simultaneously.
4. allows a computer program to work on multiple tasks simultaneously.
The user boots their computer in the morning to discover the message OS not found'. Which of the
following would recover from that error without data loss?
1. Insert the system boot disk and repair the operating system.
2. Install a new hard drive and restore the system.
3. Restore the BIOS configuration to default to recognize the drive.
4. Use the manufacturer's supplied system recovery disk and restore the system.
The on-site technician is asked to load a copy of the company's purchased software on a personal computer. The technician should FIRST:
1. notify the company's owner of the breach.
2. leave the premises and call local law enforcement.
3. advise the individual that downloading unlicensed software is illegal.
4. verify the install is allowed under the company's licensing agreements.
Which of the following RAID levels uses striping across three or more disks with parity?
1. RAID 1
2. RAID 3
3. RAID 5
4. RAID 10
Which of the following optical media has the GREATEST storage space?
1. DVD
2. Hard drive
3. HD-DVD
4. Blu-Ray

COMPTIA A+ ESSENTIALS Quizzes 6.